goUnder is a Proudly South African brand that specializes in high-quality, custom-printed activewear apparel and accessories that celebrate creativity, individuality, and culture.

Yes! All our designs are exclusive trademarks of the goUnder brand and cannot be reproduced or used without our explicit consent.

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on
where you are, your orders are printed and shipped from the facility that can do it most efficiently

Due to variations in the manufacturing process, colors and styles may slightly differ from the images displayed on our website.

We currently ship worldwide, with distributor partners available in major cities around the world.

Yes! Free shipping applies to all orders. Refer to our Shipping Policy for more information.

Orders take about 10 working days to manufacture and ship. Once your order is shipped, you’ll receive a tracking number via email. You can track your order on our website using the tracking number. Refer to our Shipping Policy for more information.

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at hello@goUnder.store.

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [insert your support email here] with photos of wrong/damaged items, and we’ll sort that out for you.

For returns to be accepted, the item must be unworn, unused, and in its original packaging. Refer to our Returns and Refunds Policy for more information.

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let
us know at refunds@goUnder.store within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

We accept major credit and debit cards at checkout.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at refunds@goUnder.store within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order.

We’ll get back to you with a resolution as soon as possible!

Absolutely! We have partnership opportunities for businesses and individuals who want to resell our products. Contact us at hello@goUnder.store for more details.

You can reach our support team at hello@goUnder.store for any inquiries related to orders, shipping, or products.